WARRANTY POLICY

At Trucozie Home, we stand by the quality and durability of our products. Each vacuum is carefully designed and manufactured to provide you with safe, reliable, and long-lasting performance.

Standard Warranty

All Trucozie Home products come with a 2-year limited warranty starting from the date of purchase.

The warranty covers manufacturing defects in materials and workmanship under normal use.

You can extend your warranty to 3 years by registering your product online within 30 days of purchase.

What Is Covered

Structural or electrical defects of the unit and key components.

Malfunctions caused by defective parts or assembly.

Safety-related failures that occur during normal, intended household use.

What Is Not Covered

Normal wear and tear (e.g., filters, brushes, batteries, and other consumable parts).

Damage resulting from misuse, neglect, accidents, or improper storage.

Unauthorized repairs, modifications, or use of non-genuine parts.

Damage caused by use outside the intended purpose (household cleaning).

How to Claim Warranty

Contact our customer support team with your order number, proof of purchase, and product details.

Provide a brief description of the issue, along with clear photos or videos if possible.

Our support team will guide you through troubleshooting or arrange for a replacement/repair if your claim is approved.

Customer Support

Email: support@trucoziehome.com
Phone: +1 (705) 910-3190

We are committed to resolving your issues quickly and ensuring you continue to enjoy safe and reliable use of your Trucozie Home vacuum.